Dairy Ingredient Sales Manager

Valley Queen
Valley Queen Cheese Factory converts high-quality milk into a variety of natural cheeses, dried lactose, dried whey, and anhydrous milk fat that is marketed and utilized by private label and nationally branded consumer food companies. Valley Queen was founded in 1929 and is located in Milbank, SD.


Position Summary
This position will be responsible for the development and maintenance of dairy ingredient accounts; the coordination of all sales transactions; the collection and reporting of internal supply and demand data; the recommendation and execution of risk management strategies and the representation of Valley Queen at various industry trade events.

Essential Functions

  • Assist the executive leadership team in the development and formulation of long- and short-range planning, policies, programs and objectives.
  • Develop and manage a capital budget and an operating budget, for board approval, that supports the growth and financial needs of the company.
  • Drive and monitor plant success through Level 1 Scorecard to help promote continuous improvement.
  • Ensure that all essential information is clearly and effectively communicated to team members in a timely manner.
  • Direct strategies and tactics to create a safety-first culture by engaging team members at all levels of the organization.
  • Prospect, develop and maintain dairy ingredient accounts by effectively communicating and negotiating with customers and potential customers.
  • Ensure that sales are documented and recorded properly.
  • Collate and report internal supply and demand data to support sales recommendations and provide analysis to support sales budgeting and inventory forecasting.
  • Professionally represent Valley Queen at industry trade events while building a network of prospective customers.
  • Provide direction in solving customer service-related issues and introduce and implement processes that improve customer service operations.
  • Provide sales plan recommendations that demonstrate an understanding of basic dairy costing principles and internal margin goals.
  • Recommend and execute risk management strategies that fall within company guidelines.
  • Actively participate in the new product development process.


  1. Customer Service
  2. Communication Skills
  3. Leadership/Confidence
  4. Negotiation Skills
  5. Problem Solving/Analysis

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment and technology.

Position Type/Expected Hours of Work
This is a full-time position. Base hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

This position requires up to 25 percent travel.


Physical Demands
The physical demands for this position are mainly able to do sedentary work.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will need to sit, stand, walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Required Education and Experience
Bachelor’s degree and/or equivalent experience.

Preferred Education and Experience
Experience in dairy processing and a wide variety of industry concepts, practices and procedures. Five to seven years of previous dairy sales experience. Working knowledge of Microsoft Office Applications (Word, Excel, Outlook and PowerPoint). Bilingual in English/Spanish.

Job Details

Posted Date
September 7, 2022
, SD
Expiration Date
October 7, 2022