Help Desk Support

Stevens Community Medical Center
Stevens Community Medical Center strives for excellence in providing high quality healthcare. We are committed to improving the health of the people we serve through collaboration, safety, technology and education.


Stevens Community Medical Center, a critical access hospital and clinic, has a full-time, 40 hour per week Monday-Friday, position available within it’s Information Technology Department for a Help Desk Support Technician.  This position also includes paid on-call every four weeks.


  • Working knowledge of PC based hardware and software.
  • Experience with Google suite. (Gmail, Docs, Sheets etc.)
  • Diagnose and resolve basic computer problems.
  • Communicate clearly in person and/or on the telephone.
  • Ability to adapt to varied situations requiring constructive and critical thinking, interpretation and evaluation.
  • Ability to build a relationship and rapport with other staff members, supervisors, department directors, and physicians.
  • Train small/medium sized groups on software basics
  • Must be highly-motivated individual with a curiosity to always learn and improve.
  • Education and Training
    • Required: High school diploma or higher.
    • Preferred: 1+ years of help desk or related experience


  • Group Health Insurance
  • Dental Insurance
  • Life Insurance
  • Long Term Disability Insurance
  • Paid Time Off
  • Health Savings Account
  • Flexible Spending Accounts
  • Money Purchase Pension Plan
  • 403(b) Retirement Plan
  • Eyewear Discount
  • Bereavement Leave
  • Employee Assistance Program
  • Affordable Meals
  • Lactation Friendly Facility
  • Phone Discounts
  • Outdoor Dining
  • Tobacco-Free Environment

Job Details

Posted Date
September 13, 2022
, MN
Expiration Date
October 13, 2022