Service Technician

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Midwest Machinery Co
Midwest Machinery Co. is a 30-location John Deere dealership serving Minnesota and Wisconsin in agricultural, commercial, and residential equipment sales, parts, and service.

Description

A Service Technician is responsible for completing the following duties:

  • Install, program, repair, and troubleshoot Windows-based point of sale systems on customer location
  • Install, program, repair, and troubleshoot petroleum equipment on customer location
  • Train customers on newly installed equipment and networks
  • Work with customers and other third parties to seamlessly integrate all components within the network
  • Work with the customer on location to set up custom configurations based on sites needs
  • Working individually and as part of a team as needed
  • Repairing windows based hardware including - hard drives, motherboards, network switches, managed firewalls, etc.
  • Work with a world-class CRM system integrated with dispatching
  • Travel required
  • Other duties as assigned
  • Expectations of Employees
    • Perform all work in a 100% safe manner following appropriate regulations, policies, and procedures
    • Ability to meet the physical requirements of the position
    • Work outdoors in all seasons and weather conditions
    • Willing to travel and be gone during the week and go out for emergency service on weekends when needed
    • Ability to work independently

    Traits of Successful Employees

    • Outstanding interpersonal relationship skill sets as well as a solid customer service focus
    • Outstanding driving record with respect to observing driving regulations and federal/state/local motor vehicle laws
    • Ability to complete tasks according to the planned schedule
    • Willingness to help out where needed

 

Qualifications

  • A valid State Driver’s License
  • Ok with travel
  • High-level customer service
  • Clean driving and safety record
  • Ability to work alone

Benefits

Employee Benefits

  • Weekly paycheck
  • Boot reimbursements up to $125
  • Medical insurance - company covers 75% of premiums
  • Dental and vision insurance
  • Paid vacation
  • Company-paid life insurance
  • 401K retirement account with 5% company match
  • On the spot bonuses up to $100
  • Company vehicle with a complete set of tools provided
  • Cell phone, laptop, iPad, and clothing provided
  • Daily Per Diem - $55
  • Paid training

Job Details

Posted Date
August 30, 2022
Location
Brainerd
, MN