Whey Process Supervisor – Night Shift

Valley Queen
Valley Queen Cheese Factory converts high-quality milk into a variety of natural cheeses, dried lactose, dried whey, and anhydrous milk fat that is marketed and utilized by private label and nationally branded consumer food companies. Valley Queen was founded in 1929 and is located in Milbank, SD.


Position Summary
This position is responsible for the day-to-day operation of the whey plant while effectively leading employees to safely and efficiently produce the specified quality and quantity of products meeting all in process and customer quality specifications.

Essential Functions

  • Ensure all quality standards and procedures are maintained, including Food Quality and Food Safety standards.
  • Participate on cross functional teams and meetings to ensure the continuous, on-going improvement of processes, methods, productivity, Good Manufacturing Practices, safety and quality, while working to reduce costs where possible.
  • Coordinate all shift activities to ensure maximum efficiency of production and sanitation functions and coordinate with the proceeding and/or following shifts to ensure a smooth and efficient transition between shifts.
  • Evaluate processes and methods, recommend measures to improve production, equipment performance, utilization of people, safety and quality of product.
  • Act as a technical resource to address and resolve inquiries and problems regarding production or quality and assist workers in solving work problems.
  • Maintain and control departmental supplies, tools, equipment, etc. and order as necessary.
  • Ensure the completion of all required production paperwork, records, inventory, inspection, sanitation reports, documentation, processing/CIP charts, maintenance work orders, etc.
  • Ensure compliance with all safety and work rules and regulations, and departmental housekeeping standards.
  • Assist in troubleshooting equipment failures when necessary.
  • Demonstrate leadership by implementing programs in training, safety, communications, performance recognition, and internal employee development in order to ensure peak employee productivity.
  • Responsible for project management, implementation and training in assigned area of WPC80 or Lactose. (S11)
  • Understand and contribute to the department’s level 2 scorecard. Develop and maintain a level 3 scorecard for their specific area of responsibility. (S11)
  • Operate and monitor assigned food safety preventative controls including verification activities, equipment operation, records requirements, corrective action database and complete the required periodic training requirements.


  1. Decision Making
  2. Teamwork Oriented
  3. Problem Solving/Analysis
  4. Communication Proficiency
  5. Initiative
  6. Detail Oriented
  7. Conflict Management

Supervisory Responsibility
This position is directly responsible for hiring and performance management of whey plant employees.

Work Environment
This job operates in a food production environment. While performing the duties of this job, the employee is frequently exposed to chemicals, moving mechanical parts and vibration. The noise level in the work environment can be loud.

Position Type/Expected Hours of Work
This is a full-time position, hours of work will vary with a minimum of 45 hours per week. Day shift hours of work will be on an alternating schedule. Night shift hours of work will be on an alternating schedule, based on coverage needs. This position will work alternating weekends.

Occasional travel is expected for this position.


Required Education, Experience & Certifications
High school diploma or GED is required for this position. Proficiency in basic computer skills.

Preferred Education, Experience & Certifications
Associates degree in related technical field or equivalent number of years in a manufacturing facility, specifically food grade. Prior supervisory experience desired. Bilingual in English/Spanish.

Job Details

Posted Date
September 7, 2022
, SD
Expiration Date
October 7, 2022